All Systems Operational

About This Site

Welcome to the status page for Trimble Cloud Platform. Here, you will find status information for all of our services.

If you are experiencing a problem with our services that has not been identified here, let us know at: cloudplatform_support@trimble.com.

All times are specified in UTC.

Trimble Identity Operational
90 days ago
99.96 % uptime
Today
WebLogin Operational
90 days ago
99.93 % uptime
Today
TokenEndpoint Operational
90 days ago
99.93 % uptime
Today
ForgotPassword Operational
90 days ago
100.0 % uptime
Today
UserInfoEndpoint Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.94 % uptime
Today
DefaultWSO2Gateway-Oregon Operational
90 days ago
99.93 % uptime
Today
AWSGateway-Oregon Operational
90 days ago
99.92 % uptime
Today
AWSGateway-Singapore Operational
90 days ago
99.96 % uptime
Today
ProfileX Operational
90 days ago
99.66 % uptime
Today
Profilex-Read-Update Operational
90 days ago
99.88 % uptime
Today
TidToProfilexUserSync Operational
90 days ago
99.43 % uptime
Today
Processing Operational
90 days ago
99.98 % uptime
Today
Processing API ? Operational
90 days ago
99.97 % uptime
Today
Processing API (legacy) ? Operational
90 days ago
99.99 % uptime
Today
Data Ocean Operational
90 days ago
99.97 % uptime
Today
Data Ocean API ? Operational
90 days ago
99.97 % uptime
Today
Spatial Services Operational
90 days ago
99.99 % uptime
Today
GeoIP API ? Operational
90 days ago
100.0 % uptime
Today
Tile Service API ? Operational
90 days ago
100.0 % uptime
Today
Tile Service Tile Endpoints ? Operational
90 days ago
99.99 % uptime
Today
IoTDevice ? Operational
90 days ago
99.99 % uptime
Today
DeviceIdentity Operational
90 days ago
99.99 % uptime
Today
OutboundMessage Operational
90 days ago
99.99 % uptime
Today
IoTData ? Operational
90 days ago
99.96 % uptime
Today
DCM Operational
90 days ago
99.94 % uptime
Today
EMP Operational
90 days ago
99.96 % uptime
Today
LMU Operational
90 days ago
99.97 % uptime
Today
XGO Operational
90 days ago
99.97 % uptime
Today
PTO Operational
90 days ago
99.98 % uptime
Today
ESP Operational
90 days ago
99.98 % uptime
Today
PNT Operational
90 days ago
99.77 % uptime
Today
ICT Operational
90 days ago
99.98 % uptime
Today
LMU-EU Operational
90 days ago
99.99 % uptime
Today
TAP-US Operational
90 days ago
100.0 % uptime
Today
TAP-IN Operational
90 days ago
100.0 % uptime
Today
Authorization Operational
90 days ago
100.0 % uptime
Today
ReadPermission Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Trimble Identity service will perform system maintenance on May 26th, 2019 between 3:30AM and 6:30AM UTC. We expect to have service downtime lasting between 5 and 10 minutes within this time frame.

During the downtime, the Identity APIs and login pages will not be accessible. In addition, APIs accessed through API Cloud, including all Trimble Cloud services, will experience HTTP 401 "Access token validation failed" errors during the service downtime period.

Please contact Trimble Cloud Platform support with any questions or concerns: cloudplatform_support@trimble.com
Posted on May 6, 20:30 UTC
Past Incidents
May 21, 2019
Resolved - Our team has determined that the issue is now fully resolved. Thank you again for your patience during the incident.
May 21, 12:23 UTC
Investigating - Our team is responding to alerts and investigating a disruption in TrimbleIdentity APIs. We sincerely apologize for the service interruption, and will provide an update soon about the progress of a resolution to this issue.
May 21, 12:21 UTC
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019
Postmortem - Read details
May 10, 11:32 UTC
Resolved - Our team has determined that the issue is now fully resolved. Thank you again for your patience during the incident.
May 9, 10:53 UTC
Update - We are continuing to investigate this issue.
May 9, 10:51 UTC
Investigating - Our team is responding to alerts and investigating a disruption in IOT APIs. We sincerely apologize for the service interruption, and will provide an update soon about the progress of a resolution to this issue.
May 9, 10:48 UTC
Postmortem - Read details
May 9, 11:21 UTC
Resolved - Our team has determined that the issue is now fully resolved. Thank you again for your patience during the incident.
May 9, 08:44 UTC
Investigating - Our team is responding to alerts and investigating a disruption in Profilex APIs. We sincerely apologize for the service interruption, and will provide an update soon about the progress of a resolution to this issue.
May 9, 08:26 UTC
Resolved - Our team has determined that the issue is now fully resolved. Thank you again for your patience during the incident.
May 9, 06:25 UTC
Update - We are continuing to investigate this issue.
May 9, 06:25 UTC
Investigating - Our team is responding to alerts and investigating a disruption in Profilex APIs. We sincerely apologize for the service interruption, and will provide an update soon about the progress of a resolution to this issue.
May 9, 06:17 UTC
May 8, 2019
Postmortem - Read details
May 8, 07:12 UTC
Resolved - Our team has determined that the issue is now fully resolved. Thank you again for your patience during the incident.
May 8, 02:18 UTC
Update - Our team is continuing with efforts to correct the disruption. We apologize for any inconvenience caused by this issue, and thank you for your continued patience.
May 8, 01:47 UTC
Investigating - Our team is responding to alerts and investigating a disruption in Profilex APIs. We sincerely apologize for the service interruption, and will provide an update soon about the progress of a resolution to this issue.
May 8, 01:16 UTC
May 7, 2019

No incidents reported.